MINIWHEELS Refund Policy

At MINIWHEELS, we take pride in providing quality products to our customers. If you receive an incorrect or damaged product, we will gladly assist you with a refund.

1. Eligible Refunds

Full refunds will be issued for products that are received damaged or differ from the product ordered. Photo evidence of the damage or incorrect item must be provided before a refund can be processed.

2. Return Process

The product must be returned to MINIWHEELS using an approved courier service. Refunds will only be processed once the returned product has been received and inspected.

3. Return Shipping Costs

MINIWHEELS will cover the reasonable return shipping costs for products confirmed to be damaged or incorrectly supplied. The original purchase price will also be refunded in full.

4. Non-Eligible Refunds

Refunds will not be issued for reasons other than products received damaged or incorrectly supplied, subject to applicable consumer protection laws.

5. Refund Processing

Refunds will be processed once the returned product has been received and inspected by MINIWHEELS. The time taken for the funds to reflect in your account may depend on your payment provider.

6. Reporting an Issue

If you receive a damaged or incorrect item, please contact MINIWHEELS as soon as possible and include your order number and clear photographs of the product and its packaging.

Thank you for shopping with MINIWHEELS!